Solution Engineer

Brilliant opportunity for an experienced

Salesforce Administrator

to join our Professional Services Team!

At FlowBuilders we partner with organisations using Salesforce to find their flow, by transforming processes, data and people. 

 

Everything we do is about Giving Back to our Customers, Employees, Partners and Australia through the opportunities presented by Digital Transformation.

 

If you too, enjoy the notion of giving back, delight in building top-class Salesforce solutions to solve interesting business problems, and have a desire to continually develop your Salesforce and related application experience; then we are very interested in you.

 

ABOUT THE ROLE

 

This is a customer facing role, that works closely with FlowBuilders Architects, Functional Consultants, Project Managers and our customers to implement first-class Salesforce solutions, using declarative programming.

 

As a Solution Engineer you will:

 

  • Provide pre-sales support to the Business Development team.

  • Build, configure, test, implement and support Salesforce+1 solutions to fulfil project requirements, on time and within budget.

  • Fulfil the application development lifecycle, including testing, UAT and Release Management.

  • Facilitate customer playbacks and develop thorough work instructions.

  • Streamline business processes through the use of rules and automation.

  • Work within the SDLC process, including migration of configuration and data from one environment to the next.

  • Document technical implementations and changes.

  • Provide specialist support to FlowBuilders Customer Success Analysts.

 

YOU ARE

 

  • Passionate for building fault-tolerant and reliable applications and developing simple designs for complex problems.

  • Fanatical about customer success.

  • A Salesforce Certified Administrator. Certified Service Cloud Consultant and Certified in OmniStudio desired.

  • Experienced in a similar role, including development experience on Salesforce Sales, Service, Marketing and Community Clouds.

  • Competent using Salesforce partner applications eg: FormAssembly, Workato, DocuSign, Conga, OdaSeva, F-Secure etc.

  • Able to apply best practice principles when creating Salesforce sharing and security rules.

  • Adept in data management and SOQL using Salesforce API tools, including Data Loader and Workbench.

  • Proficient in web/content building using JavaScript, HTML/CSS.

WHAT WE OFFER

 

We are a small team based in Sydney’s CBD working across all sectors to provide creative and innovative solutions for our customers.

 

As a member of our dynamic team, you will be supported by Architects to mentor and develop your Salesforce skills as well as gain exposure to the broader aspects of the business across sales, consultancy and customer success. 

 

FlowBuilders will support completion of Salesforce Accreditations (Trailhead), Salesforce Certifications and Salesforce Partner Certifications to enable you to become an expert in your field.

 

FlowBuilders use a BYOD for laptop and phones, however your mobile phone plan and all software licensing will be paid for by FlowBuilders, as will Opal cards for travel to and from the workplace. Enjoy a mix of working from home and in the office when safe and productive to do so.

 

FlowBuilders fully supports diversity and inclusion in the workplace, we encourage all suitable candidates to apply including Aboriginal and Torres Strait Island people.

If this sounds like the perfect opportunity for you, please apply - we look forward to receiving your application!

Want to join our team? Apply online