WHAT WE DO

FlowBuilders partners with organisations to rethink, rebuild, and reconnect their processes and people.

Find out more about our services, products, past projects, technology partners and how we can help you create more flow with Salesforce.

SERVICES

Whether you're new to Salesforce, or need it to work harder for you - FlowBuilders has extensive experience with strategy, design, implementation, integration and managed services.

SALESFORCE STRATEGY

Discovery, Strategy, Policy & Architecture, Project Roadmaps >

SALES CLOUD

Consulting, Design, Implementation >

FORMS TO SALESFORCE

Web Form Design, Workflow & Integration >

SERVICE CLOUD

Consulting, Design, Implementation >

COMMUNITY CLOUD

Consulting, Design, Implementation >

DATA BACKUP & ARCHIVE

Consulting, Design, Implementation >

MARKETING CLOUD

Consulting, EDM Strategy, Content, Campaign Services >

MANAGED SERVICES

Service Desk, Architecture Services, Campaign Services >

SECURITY & PRIVACY

Consulting, Assessment, Risk Treatment,

Monitoring >

PROJECTS

FlowBuilders has delivered hundreds of automated business process improvements for our clients - leading to improved customer satisfaction, staff productivity, saved costs and dramatically reduced processing time.

LOANS, GRANTS & SUBSIDIES CASE MANAGEMENT

Online application, case processing & integration to records management >

CITIZEN SERVICE EXCELLENCE WITH CASE MANAGEMENT

Transforming a manual licensing application & enquiry process >

INTERNATIONAL TRADE & INVESTMENT OPPORTUNITY MANAGEMENT

Lead generation, routing, nurturing, conversion & opportunity management >

EXPRESSION OF INTEREST PROCESSES WITH DOCUMENT MANAGEMENT

EOI application, lead qualification, EOI dossier document automation >

SECURE, HIGH VOLUME ONLINE CITIZEN SURVEYS

Secure, highly available, email to web survey >

WHOLE OF GOVERNMENT FEEDBACK PROGRAM

Enabling citizen complaints, compliments & suggestions to flow across Salesforce clouds >

PRODUCTS

We have developed several products to help clients better integrate data and manage their technology.

OrgMinder

Easily monitor your Salesforce instances and centralise reporting for multiple orgs, with automated alerts and management dashboards.

Understand adoption: Keep track of licensing, user profile and permission data
Single view: Review org performance, capacity and usage
Improve controls: Workflows and alerts for security or privacy breaches

FundMinder

Streamline your loans and grants program process, from application to assessment and disbursement.

With FundMinder, your organisation has all the information in one place to make efficient and effective decisions.

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Content Manager Connector

Automatically sync records between Salesforce and Content Manager - eliminate duplicate information sources and keep your document archives up-to-date.

Save time: quickly find the right information
Reduce errors: Eliminate double handling
Strengthen governance: Track document history and maintain a complete archive

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FlowBuilders Academy

Help your users get more out of Salesforce, with online training courses customised to your Salesforce environment.

FlowBuilders Academy offers tailored courses so you can quickly onboard new starters, roll out new processes to ensure compliance, and develop function-specific skills.

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